Legal

Privacy Policy

Last updated September 2026

1. What we collect

When you call, text, or email us, or when your customers interact with an agent we've deployed for you, we collect information necessary to provide the service: names, phone numbers, email addresses, call transcripts, appointment details, and job-cost notes you or your callers provide.

2. How we use it

• To operate your agents — answering calls, booking appointments, logging expenses, and following up on leads.
• To improve the accuracy and reliability of the service.
• To communicate with you about your account.

We do not sell your data or your customers' data to third parties.

3. Third-party processors

The service is built on top of infrastructure providers who process data on our behalf under their own security commitments, including voice AI platforms, database hosting, and telecom carriers used to place and receive calls and messages. Data is shared with these providers only as necessary to operate the service.

4. Data retention

We retain call records, transcripts, and job data for as long as your account is active, and for a reasonable period afterward for legal and accounting purposes. You can request deletion of your data by contacting us.

5. Security

We use industry-standard measures to protect data in transit and at rest. No system is completely secure, and we can't guarantee absolute security of information transmitted to us.

6. Your choices

If you receive an outbound call or message from us and want to stop, you can say so on the call or reply STOP to a text message. Business owners can request a copy or deletion of their account's data at any time.

7. Changes to this policy

We may update this policy from time to time. Material changes will be reflected here with an updated date above.

8. Contact

Questions about this policy can be sent to info@veritaslogicai.com.